Terms and Conditions

Reference in any manner to any product, service or other offering of any third party does not necessarily constitute or imply the endorsement or recommendation of such product, service or offering by VTNA. Nothing contained on this Site is intended to be or should be construed as a license or other grant of right to any person to use any patent, copyright, trademark, or other intellectual property right of VTNA or its licensors, except to the sole extent, if any, expressly provided herein. VTNA expressly disclaims all responsibility of any other web sites to which links are provided on this Site and which are operated an maintained by any third person or entity, including without limitation any Volvo dealers (not wholly-owned by VTNA), service providers and/or corporate affiliates of VTNA. The contents, operation, performance, availability of such web sites, and any acts by such third persons or entities are the sole responsibility of such persons or entities. Such persons or entities are independent of VTNA, and have no authority to act on behalf of VTNA except to the extent, if any, expressly given by VTNA within the text of this Site.

Users of this Site may view, copy, print and use content contained on this Site solely for their own personal, informational uses only and provided that: (1) no graphics available from this Site are used, copied or distributed separate from the accompanying text, except to the extent, if any, otherwise specifically permitted within the text of this Site; and (2) no text, graphics or other content available from this Site is modified in any way.

VTNA does not provide, nor does any employee, agent or contractor of VTNA have any authority to provide, any legal, tax or accounting advice through or otherwise in connection with the operation, presentation or maintenance of this Site. TO THE EXTENT PERMITTED BY LAW, VTNA EXPRESSLY DISCLAIMS AND GIVES NO EXPRESS OR IMPLIED WARRANTIES OF ANY NATURE (INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR NONINFRINGEMENT) WITH RESPECT TO THIS SITE AND THE INFORMATION PRESENTED OR AVAILABLE ON THIS SITE OR TO THE PRODUCTS OR SERVICES ADVERTISED, PRESENTED OR DESCRIBED ON THIS SITE (AS ALL SUCH PRODUCTS AND SERVICES ARE SUBJECT TO ANY WARRANTY TERMS AND LIMITATIONS GIVEN AT THE TIME THE SALE OF SUCH PRODUCTS AND SERVICES IS CONSUMMATED). VEHICLE AND VEHICLE PART SPECIFICATIONS MAY VARY FROM COUNTRY TO COUNTRY DEPENDING ON LOCAL LAWS, AND SOME MODELS AND PARTS MAY NOT BE AVAILABLE IN CERTAIN COUNTRIES. This Site and all information presented on this Site are provided ‘’AS IS’’. VTNA reserves the right at any time and without prior notice to modify or discontinue products and services offered by VTNA without incurring any obligation to any user of this Site. Pictorial representations of products or other items featured on this Site may vary to some extent from the actual appearance of such products and items. This Site may not be available from time-to-time for various reasons. Information and data presented or available on this Site, as well as any of these terms and conditions, is/are subject to change at any time without notice, and VTNA does not guarantee or warrant the accuracy, adequacy or completeness of such information. All users agree to waive any claims, losses or damages, of any nature, against VTNA for such downtime of the Site or the inaccuracy or inadequacy of, error or delay in, or omission of any information or data provided or presented in connection with or available on this Site or any other site linked to this Site, or transmitted or delivered to such users by or in connection with this Site or other site.

This Site may be accessed internationally and could contain references or access to descriptions or representations of products, services and programs marketed by VTNA that are not available or are prohibited in some users’ countries, and such references do not imply that VTNA intends to make available in such countries those unavailable or prohibited products, services or programs or that such products, services or programs may be lawfully offered or used in any such countries.


VTNA intends to display from time-to-time ‘price quotes’ for certain products based on certain available specifications as designated by individual users of this Site. Individual users may from time-to-time create reproductions of those ‘’price quotes’’ and VTNA anticipates that such users may then reveal those ‘’price quotes’’ to Volvo dealers. These ‘’price quotes’’ are estimates only. ALL USERS OF THIS SITE ACKNOWLEDGE THESE ‘’PRICE QUOTES’’ ARE NOT OFFERS MADE BY VTNA OR ANY OTHER PERSON OR ENTITY AND THAT THE ACTUAL RETAIL PRICE CHARGED BY ANY VOLVO DEALER MAY VARY FROM THE ‘’PRICE QUOTE’’ OBTAINED THROUGH THE USE OF THIS SITE BY ANY INDIVIDUAL USER OF THIS SITE, AS VOLVO DEALERS ARE NOT REQUIRED TO OFFER A PRICE IDENTICAL OR WITH ANY PARTICULAR DEGREE OF SIMILARITY TO ANY ‘’PRICE QUOTES’’ OBTAINED BY ANY USER THROUGH THE USE OF THIS SITE.

If any provision of these Terms and Conditions, or the following Privacy and Submissions of Information Policy, or portion thereof, shall for any reason and to any extent be declared invalid or unenforceable, the remainder of these Term and Conditions and/or the following Privacy and Submissions of Information Policy, as the case may be, or the application of such provision or portion thereof to persons or circumstances other than those as to which it is held invalid or unenforceable, shall not be affected thereby, but rather shall be enforced to the fullest extent permitted by law.

Privacy and Submission of Information Policy - General Information

Use of this Site may be monitored by VTNA. The requesting URL’s, the machine originating the request, and the time of the request may be logged for access statistics and security purposes. Except as is specifically set forth below, any information, suggestions, questions, ideas or comments (collectively and individually referred to herein as ‘’Information’’) of any kind communicated or submitted by any user of this site regarding any product or service offered at any time by VTNA, or regarding the content of this Site, will be deemed to be nonproprietary and non-confidential, and VTNA shall have no obligation of any kind in regards to such Information. Upon receipt of such Information VTNA shall be free to reproduce, use, disclose and distribute the Information to others without limitation. Moreover, VTNA shall be free to use the Information, and any ideas, know-how or techniques contained in such Information or developed from such Information for any purpose whatsoever, including but not limited to the development, manufacture or marketing of products or services incorporating such Information, ideas, know-how or techniques. Notwithstanding the foregoing, and without limiting the rights VTNA hereby reserves to distribute general information about any or all of the users of this Site (without specifically identifying such users) and/or collect and use any such information for VTNA’s and its corporate affiliates’ own internal purposes.

Privacy and Submission of Information Policy - Personal Information.

VTNA will not distribute information that specifically identifies any user of this Site individually unless such user gives his/her/its prior approval in response to a request made by VTNA. From time-to-time, VTNA may send users of this Site e-mails to notify such users of various information, including marketing campaigns, product and service offerings, organizational information, or other items that VTNA feels may be of interest to such users. Should any user at any time desire to stop receiving any such e-mails or to remove the user’s personal information from its database, then such user must notify VTNA, in writing by certified mail, U.S. postage prepaid, at the following address that such user does not wish to receive any more such e-mails or desires VTNA to remove user’s information from its database, as applicable: Volvo Group North America LLC, 7900 National Service Road, Greensboro, North Carolina 27409, U.S.A., Attention: Web Communications. For such notification to be effective and remain effective, the user must be able to produce the delivery receipt and a signed copy of such notification for no less than five (5) years after it has been given. Any user accessing this Site agrees that the sole means of relief for VTNA’s failure to cease sending e-mails to user or to dispose of user’s personal information after the foregoing notice is given shall be injunctive relief and reasonable attorneys fees such user expends in obtaining such injunctive relief, and to the greatest extent permitted by law all users accessing this Site waive any and all other claims of relief, including without limitation any claims of damage of any nature. User understands that such notification will not apply to information collected in order to fulfill orders for products or services where said orders have been accepted prior to VTNA’s knowledge of said notification, and that VTNA may defer the disposal of user’s personal information to the extent VTNA reasonably deems such information necessary to complete any such orders. When you make a purchase from http://www.volvotrucks.us.com/ or any Volvo Group North America LLC web site, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).

From time to time, we may conduct surveys and contests via this site. If you participate, we may collect your name, e-mail address, mailing address and other personal information. We will never sell or rent such information to any third parties.

Information we collect on the site may be used to enhance your shopping experience in the following ways:

Deliver merchandise and services that you purchase online.

Prevent fraud and bill you for your purchases.

Confirm your orders.

Respond to your customer-service inquiries or requests.

Comply with valid legal procedures, requirements, regulations, or statutes.

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives, service providers, and contractors for limited purposes, including but not limited to, fulfilling customer orders; offering certain products and services in connection with this site; communicating to customers; providing customer service; enhancing and improving customers’ shopping experience; administering or facilitating surveys or contest; offering targeting marketing communications to users; enabling access to our partners’ web sites; providing a personalized shopping experience; preventing fraud; and completing payment method processing.

The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and many are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. If your browser is not capable of SSL, we recommend that you not provide personal information, including credit card information.